





Yvaine Maxi Dress
Model: The model is 1.70m and wears size L
LAST DROP SOLD OUT IN 2 HOURS – grab yours now before they're gone!
Shipping
We offer FREE Shipping!
Due to the influx of orders from our ongoing sale, there will be a slight delay in dispatch. Rest assured, all orders will be shipped within a 24-48 hour timeframe. Depending on your geographic location, the delivery may take approximately 4-10 business days.
Additionally, we offer a premium international insured shipping option at a modest charge of £2.95 which we highly recommend for prioritized service and faster delivery.
30-Day Returns
You have 30 days from receiving your order to return it, without giving a reason.
Conditions: items must be unworn and in their original packaging. Return shipping is paid by the customer, unless the item arrived faulty.
How: email support@serenelle.be to start your return.
Refunds: once we've received and checked your return, we refund the full purchase amount within 14 days, to your original payment method.
Faulty or damaged? Contact us within 48 hours of delivery with photos and we'll put it right free of charge.
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Frequently Asked Questions
Got Questions? We’ve Got Answers!
Everything you need to know about shipping, returns, and more.
We offer FREE Shipping.
Additionally, we offer a premium international insured shipping option at a modest charge of £2.95, which we highly recommend for priority handling and faster delivery.
At Serenelle, efficiency is our top priority.
All orders placed before 11:59 PM are dispatched from our warehouse within 24–48 hours.
Once shipped, delivery typically takes 4–10 business days.
Each product description includes the model’s height and size worn for reference.
We recommend following our size guide. If you’re between sizes, we suggest choosing the larger size for the best fit.
If you accidentally ordered the wrong size or item, don’t worry — we’ve got you covered. You have 30 days from delivery to return it.
Simply email us at support@serenelle.be and our team will guide you through the next steps.
We aim to respond to all emails within 8 business hours. Our team is ready to assist you as quickly as possible.